In the current economic climate the spotlight is on finance and other
business support functions to drive efficiencies and cost savings. Shared
services centres are seen by many as a way to strip costs out of core business
functions. But is it just about low-cost labour or can shared service centres
drive a broader agenda that can improve the bottom line?
Discussing these issues with host Rachel Fielding are:
- Niamh O’Brien, shared services advisor at IBM Global Business Services;
- Tony Virdi, board director at the National Outsourcing Association;
- Chris Tiernan, managing director of Grosvenor Consultancy Services;
- Angela Cha, partner at Pinsent Masons.
To listen to this archived broadcast,
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