How Azets solved a big problem with a small solution
Email forms a critical part of the client communication and collaboration process, and when it comes to email management a simple solution can result in big gains. Finance and accounting firm Azets send and receive thousands of critical emails across the business every day, and are constantly exposed to risk and information chaos.
With employees going on holiday or leaving the business, a client could be compromised if the information isn’t found. To tackle these issues, they implemented a simple solution to ensure all information is properly filed, organised and easily visible.
Implementing Mail Manager brought other benefits to problems they didn’t even know, such as saving a significant amount of time for every employee in the business and an improvement on client communications, as well as being able to quickly produce evidence on client calls.
“Mail Manager supports our stringent confidentiality with client emails and files. It really helped with saving time, completing my timesheets and managing my day-to-day. I believe we might be underusing Mail Manager but using it in a simple way makes the day-to-day easier with the filing function.” Dan Nixon, Head of Transaction Services at Azets.
Download the full case study below, to see how Azets turned email into a powerful ally.