Robert Half

IT Support Specialist

Recruiter
Robert Half
Location
England, Berkshire, Ascot
Salary
Salary on application
Posted
25 Jan 2019
Closes
22 Feb 2019
Ref
99890
Contact
Neil Burton
Job Role
Accountant
Professional Membership
AAT
Contract Type
Permanent


IT Support Specialist



Responsibilities
  • Manages help desk activities.
  • Working with other IT members to provide the required level of IT support.
  • Troubleshooting, copiers and printers, systems backups, archiving, network equipment, servers and associated cabling.
  • Telephone changes (fixed-line and mobile).
  • Works with other market IT members to help support IT solutions.
  • Ensure users' needs and system functionality is met; researching new technology and systems to suggest and to promote innovative solutions.
  • Interacts with employees on all levels to help resolve IT-related issues over the telephone, remote communications or in person.
  • Administration of the IT asset and licensing registers.
  • To document and to maintain IT procedures and methods used in daily tasks.


Required Skills & Experiences

Knowledge of Microsoft products including:
    • Office 365,
    • Active Directory,
    • Windows Server 2012R2 / 2016,
    • Windows 10,
    • Office 2016
    • Hyper-V or VMware Basic Admin (beneficial)
  • Basic Knowledge of cloud platforms (beneficial)
  • Knowledge of principles and processes to provide professional customer service.
  • Experience in managing IT contracts and vendors
  • Excellent problem solving, critical thinking, and communication skills.
  • Excellent spoken and written English.
  • 3 years+ Experience in providing IT Support within a professional environment




Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: https://www.roberthalf.co.uk/privacy-notice

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