Re: Sage Taxsoft problems

(Sage contract problems)

Even after we had given the full notice period they continued to pester us for months later.

We even dealt directly with one of the directors, who failed to do anything about it. Our notice to them was in writing but even after copies were sent to them several times we continued to receive threats from about court action.

Eventually they admitted they were in wrong and issued a credit note.

To add insult to injury the product was rubbish and never worked properly. So bad was it that we recalculated everything manually for the first year of Self Assessment because the software just would not get even basic things right.

Malcolm Smith

Sage contract problems

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