Tardy clients cause the biggest self assessment bugbear

RECEIVING last-minute information from clients is adviser’s biggest concern in getting through self-assessment season.

An online survey of 600 UK tax professionals by Wolters Kluwer/Accountancy Age found a myriad of bugbears with the personal tax filing deadline – with suggestions for its improvement.

Advisers are clamouring for easier ways to collect data, and faster methods of client approval during the filing season (77%), the research found.

One in ten respondents said they needed a month off after the deadline to recover, although half felt they were ready to crack on with work straight away.

“The sense of frustration that tax professionals feel is evident in the large number of comments that the survey’s respondents make on this subject,” sais Simon Crompton, managing director of Wolters Kluwer’s CCH software division in the UK. “It is the client interface that is the focus for concern.

“The holy grail of a totally integrated approach to accountancy practice communication has yet to be reached but existing software and technology can be combined to improve many aspects of client communications.”

For more information on the survey and tax guide click here

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