HMRC low morale threatens tax crackdown say MPs

Team spirit at HMRevenue & Customs is so low that government plans to
tackle aggressive tax avoidance are under threat, according to a report today by
the Treasury select committee.

The cross-party panel said the morale situation was “dire” and “deeply

The criticisms come as an unknown number of HMRC staff are currently on the
day of a 48-hour walkout in protest of changes
to redundancy pay.

“We are deeply concerned about employee engagement at HMRC and its effect on

performance. We accept that the relatively new senior management team is aware
of the issue, and takes its implications seriously,” the Treasury committee

“Nonetheless, we are deeply troubled by the apparent absence of any detailed
plan to ameliorate the situation.”

Further reading:

the Treasury report here

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