The taxman is being swamped by calls as sticking points with
notices of coding continue.
HMRevenue & Customs said it was dealing with a high volume of calls
relating to the issue, which had led to people finding themselves on hold.
An HMRC spokesman told
Guardian: “We are experiencing a higher level of demand than usual because
of the well-publicised issues around PAYE notices of coding. This means
customers are finding it more difficult to get through.”
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The UK tax gap fell in 2014-15 to its lowest-ever level of 6.5%, revealed official statistics published today