Deloitte lines up “borderless” business in two years

Deloitte’s global CEO Jim Quigley hopes to unify its member firms so they
serve clients in exactly the same manner.

Quigley’s “As One” strategy is due to roll out across all Deloitte’s
practices over the next two years.

Speaking to Accountancy Age, Quigley said that international clients
should be treated consistently across borders.

“There should not be one type of methodology in Canada and a different in
Japan, there should be a single structure used by all practices,” said Quigley.

“[I want a] very simple borderless enterprise where all the practices
globally behave as one.”

Quigley is travelling to all of Deloitte’s regions informing staff of how the
As One strategy will affect them. He has already spoken to staff in the
Netherlands and US, but a date for his trip to the UK has yet to be arranged.

He hopes to overhaul the firm’s technology to create a platform for the new
strategy and is due to meet the firms’ chief information officers later this

Deloitte’s recent global results show strong growth in emerging economies and
Americas, however, EMEA revenues declined 3%.

Quigley said the emerging markets are the fastest growing and EMEA is slower
to recover following the recession.

“As a professional service firm we are not immune to the recession or the
slowdown,” he said.

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