TaxAdministrationTough times set to continue, admits HMRC boss

Tough times set to continue, admits HMRC boss

Lesley Strathie, chief exec of HM Revenue & Customs, refuses to sugarcoat the fact that staff face difficult conditions ahead as morale remains low

The taxman’s chief executive has told staff to brace themselves for a torrid
time in the near future as the department has to weather staff cuts and keep the
UK’s coffers topped up as the government looks to slash public spending.

Lesley Strathie’s comments, were leaked on a blog written by
accountant Ken
Frost
.

“It is important to be realistic and honest about the challenges we face.
Things will not get any easier over the coming months,” said Strathie.

Strathie’s warning comes in the wake of a staff survey in which HMRC workers
said morale in the department was low.

“Equally, there is no magic wand we can wave to improve the way people feel
about the Department,” Strathie added.

“We may not see much, if any, improvement in the next set of People Survey
results. These issues are deep-seated and will take time to turn round. With
your help, we can do that.”

Further reading:

HMRC
low morale threatens tax crackdown say MPs

Morale
among HMRC workers falls to new low

Related Articles

HMRC issues updated Trusts Registration Service guidance

Administration HMRC issues updated Trusts Registration Service guidance

2w Emma Smith, Managing Editor
‘Significant recovery’ for HMRC customer service, claims boss Thompson

Administration ‘Significant recovery’ for HMRC customer service, claims boss Thompson

2y Fraser Simpson, Reporter
HRMC loses £653,000 tax battle following administration error

Administration HRMC loses £653,000 tax battle following administration error

2y Fraser Simpson, Reporter
Bid to cut VAT bill on wedding venue hire rejected by Tribunal

Administration Bid to cut VAT bill on wedding venue hire rejected by Tribunal

2y Richard Crump, Writer
HMRC high-value tax cases drop 15%

Accounting Firms HMRC high-value tax cases drop 15%

2y Fraser Simpson, Reporter
Government deliberates secondary adjustment to transfer pricing rules

Administration Government deliberates secondary adjustment to transfer pricing rules

2y Fraser Simpson, Reporter
HMRC taskforces raise £540m since launch

Administration HMRC taskforces raise £540m since launch

2y Richard Crump, Writer
Government should rethink “digitally distracted” HMRC, ATT urges

Administration Government should rethink “digitally distracted” HMRC, ATT urges

2y Fraser Simpson, Reporter