TechnologyEbusiness projects deliver strong returns

Ebusiness projects deliver strong returns

Ebusiness integration and elearning projects delivered the best return on investment this year, with ecommerce and business-to-business marketplaces, customer relationship management and content management lagging behind, according to research.

Link UK companies miss ebusiness boat

The findings were based on thousands of ROI studies by research firm Nucleus Research on behalf of companies including BT and Lockheed Martin.

According to Nucleus, companies that implement elearning systems for a modest five or six-figure investment typically save money in reduced travel costs, human resources overhead and regulatory compliance.

And ebusiness integration projects, based on technology such as Microsoft BizTalk Server and BEA WebLogic Integration, allow companies to get more out of their existing IT infrastructures both through internal and B2B integration.

The study showed that the platforms reduce costs, increase performance and generate new revenue streams that translate into increased corporate earnings.

In contrast, companies that have invested in marketplaces to attract new partners, such as ecommerce and B2B marketplaces, have found limited returns and would have been better off investing in specific integration strategies with key partners, the report said.

Companies that invest in large CRM projects are unlikely to achieve a positive ROI, the report found, because consulting and software costs outweigh returns and a long deployment process slows payback.

Related Articles

Is predictive analytics the end of the annual audit?

Audit Is predictive analytics the end of the annual audit?

6d Martin Herron, MHA MacIntyre Hudson
Cybersecurity webinar: how protected are you and your data?

Security Cybersecurity webinar: how protected are you and your data?

1w Emma Smith, Managing Editor
Back to the Future: why financial transformation just hasn’t happened

Technology Back to the Future: why financial transformation just hasn’t happened

2w Workday | Sponsored
GDPR: Don’t forget the human touch

Security GDPR: Don’t forget the human touch

2w Neil Patrick, Director of GRC and Centre of Excellence EMEA for SAP
5 key tech innovations helping accountants transform their businesses

Accounting Software 5 key tech innovations helping accountants transform their businesses

3w Heather Darnell, Founder of Ask the BOSS
HMRC scaling back digital projects to ‘release project capability to EU Exit work’

Brexit HMRC scaling back digital projects to ‘release project capability to EU Exit work’

4w Alia Shoaib, Reporter
What is the role of governance, compliance, and control in financial transformation?

Corporate Governance What is the role of governance, compliance, and control in financial transformation?

1m Workday | Sponsored
Grant Thornton joins with Immersive Labs to increase cyber talent

Career Grant Thornton joins with Immersive Labs to increase cyber talent

1m Lucy Skoulding, Reporter