According to an online survey of 30,000 computer-based workers undertaken on behalf of Siemens Communications, some 70% of workers believe that up to a third or more of their calls do not get through to the right people first time.
In fact, more than a quarter believe that 50% or more of their calls fail first time because people are in meetings, out of the office or simply engaged.
Siemens estimates that the minimum amount of time wasted every day by every office worker playing telephone tag or making unsuccessful phone calls is 30 minutes, which amounts to £83m per day or billions of pounds per year in lost productivity.
Does Darwin's theory apply to taxation? Colin ponders...
The EC has been instructed to draft a European Union (EU) directive authorising an EU financial transaction tax, which would apply to ten of the EU’s 28 member states
Accountancy watchdog the FRC has dropped its investigation into the former chief financial officer of Tesco, nearly two years after the supermarket was engulfed in an accounting scandal
Colin imagines how Apple's logo might change in the wake of the EC's ruling over its Irish tax arrangements