TechnologySmall retailers slow on ecommerce uptake

Small retailers slow on ecommerce uptake

Small retailers are lagging behind their bigger rivals in integrating ecommerce into their business operations, a survey carried out by PricewaterhouseCoopers on behalf of the DTI has found.

Overall, more than three-quarters (77%) of retailers have adopted ecommerce technologies, while 71% use email and 53% have a website.

But amongst smaller retailers, only 56% have thought about the benefits of ecommerce, creating a ‘digital divide’ in the UK retail sector.

According to the report, ecommerce can result in significant cost and time savings through implementing such things as supply chain management models and CRM technologies.

Stephen Timms, ecommerce minister said UK retailers were making progress in the adoption of ecommerce and developing ebusiness solutions, but he added: ‘Ebusiness technologies offer a wealth of benefits. In order to exploit these we must help create the right culture throughout the business community so that UK firms of all sizes can seize the competitive advantage.’

Related Articles

HMRC outlines points-based penalty model for MTD

MTD HMRC outlines points-based penalty model for MTD

3d Alia Shoaib, Reporter
GDPR: How legitimate are your legitimate interests?

Regulation GDPR: How legitimate are your legitimate interests?

1w Ian Singer, PKF Littlejohn
Viewpoint: Making Tax Digital is not all doom and gloom

Making Tax Digital Viewpoint: Making Tax Digital is not all doom and gloom

1w Brian Palmer, AAT
Treasury cracks down on Bitcoin amid tax evasion concerns

Regulation Treasury cracks down on Bitcoin amid tax evasion concerns

2w Alia Shoaib, Reporter
AVADO wins award for online ACCA courses

Career AVADO wins award for online ACCA courses

2w Alia Shoaib, Reporter
The role of the accountant as productivity and technology leader

Technology The role of the accountant as productivity and technology leader

2w Receipt Bank | Sponsored
Accountancy in the digital age: Flexibility, agility, efficiency

Accounting Software Accountancy in the digital age: Flexibility, agility, efficiency

3w Pegasus Software | Sponsored
How to get your clients ready for the cloud

Cloud How to get your clients ready for the cloud

3w Sage | Sponsored