It was clear from the results of the study that finding the right firm for the business’ needs is considered very important.
Directors believe smaller firms of accountants are better suited for SMEs because larger accountancy firms do not provide the personalised service required by small businesses.
‘Large international accountancy practices do not provide smaller businesses with the personal service they need to cope with government red tape,’ said one director.
‘Large firms treat small clients indifferently. Small firms do not have facilities needed by large companies,’ said another.
But respondents recognised that, like in all businesses, there are good and bad accountants and the question is more finding the right one that suits their company’s needs.
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