Ernst & Young has been rated as the fourth most admired knowledge enterprise in the world. The firm received the accolade from senior executives at Fortune Global 500 companies, chief knowledge officers and KM practitioners.
Nick Land, UK chairman at Ernst & Young was clearly pleased with the recognition. He said: “We have made our knowledge management strategy a priority since the early ’90s and we believe that this focus sets us apart from our competitors.”
The announcement was made at the Knowledge Management Conference ’98 after the judging panel looked at various aspects of companies’ knowledge management systems and capability. E&Y was ranked first in terms of its knowledge sharing practices, second in the overall quality of its knowledge programme and third in terms of creating customer value and loyalty.
The judges also looked at performance attributes such as management support for programmes and contribution to innovation in all aspects of business.
Tim Curry, chief knowledge officer at Ernst & Young said: “As a global player, in an increasingly global market, we recognised early on that the only way to demonstrate value to our clients was to raise our game and give every client access to the collective skills, experience and expertise of all our professionals.”
The KM survey was conducted by Teleos and sponsored by Business Intelligence and the Journal of Knowledge Management. Ranked ahead of E&Y were Lucent Technologies, Intel and Monsanto.
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