Softworld 2003: A chance to make improvements

Since the autumn event at Birmingham in October, the landscape continues to shift. Microsoft Business Solutions, following its take over of Navision and Great Plains, is gearing up to unleash a stream of new products onto the market. But still product delivery time has yet to be fully revealed, leaving customers and resellers wondering what to do next.

Sage on the other hand is talking bullishly about improving customer satisfaction levels to 90% within three months.

In the meantime the caution market means that IT and finance professionals are having to build alliances where there once were insurmountable hurdles. Many in the industry have moved on from demanding results of instant ROI. Many are slowly realising that instant financial payback is not the only way to judge the value of IT.

So perhaps, despite the continued economic downturn, now is not the time to cut back on IT spend but to change tact by proving to board members in their lingo how IT will improve the bottom line in the long term.

Softworld is here to reinforce this positivity by offering around 100 leading software suppliers, as well as the usual educational programmes consisting of vendor seminars, breakfast briefings and masterclass sessions.

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