More IT chaos hits Inland Revenue

Link: Revenue promises to ‘read’ SA forms

The calculations were not produced for returns processed between April and August 2003, and between the beginning of September and 14 October.

‘Although the system has correctly computed the amounts of tax due and carried this into our operators’ screens, unfortunately the Tax Calculations were not produced,’ a statement issued today reads.

It went on to say that fixes were put in place as soon as possible and for the first scenario, calculations have now been issued and will be dated either 11/12 October or 18/19 October. For the second scenario calculations will be issued in November.

The statement goes on to say that the Revenue is ‘sorry for the inconvenience that these problems will have caused’.

Despite repeated enquiries by Accountancy Age over a number of weeks, it was only today that the Revenue confirmed the problems.

This latest IT fiasco follows the well publicised tax credits mess, which saw thousands of taxpayers left out of pocket by the Revenue.

Related reading