Fresh tax credits bungle hits Revenue

Fresh tax credits bungle hits Revenue

The beleaguered Inland Revenue is under fresh attack after it emerged that some families applying for tax credits had received letters incorrectly informing them that they will not receive any payments.

Link: New tax credits ‘well within’ budget

This fresh embarrassment comes after the Revenue was forced to recruit an additional 700 staff to deal with queries about tax credits and payment delays and another debacle surrounding state pension payouts.

It has now transpired that some families have received letters telling them that payments of tax credits had been stopped when they had not even started in the first place; other were told they did not have any qualifying children, while some were told they had not followed the correct procedures in applying for the benefit, according to the BBC Online.

These were just some of the complaints the website received from unhappy taxpayers.

In response, the Revenue admitted to the BBC, that the tax credits system was ‘not working as well as we would like’.

Share

Subscribe to get your daily business insights

Resources & Whitepapers

The importance of UX in accounts payable: Often overlooked, always essential
AP

The importance of UX in accounts payable: Often overlooked, always essentia...

2m Kloo

The importance of UX in accounts payable: Often ov...

Embracing user-friendly AP systems can turn the tide, streamlining workflows, enhancing compliance, and opening doors to early payment discounts. Read...

View article
The power of customisation in accounting systems
Accounting Software

The power of customisation in accounting systems

2m Kloo

The power of customisation in accounting systems

Organisations can enhance their financial operations' efficiency, accuracy, and responsiveness by adopting platforms that offer them self-service cust...

View article
Turn Accounts Payable into a value-engine
Accounting Firms

Turn Accounts Payable into a value-engine

3y Accountancy Age

Turn Accounts Payable into a value-engine

In a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...

View resource
8 Key metrics to measure to optimise accounts payable efficiency
AP

8 Key metrics to measure to optimise accounts payable efficiency

2m Kloo

8 Key metrics to measure to optimise accounts paya...

Discover how AP dashboards can transform your business by enhancing efficiency and accuracy in tracking key metrics, as revealed by the latest insight...

View article