TechnologyAccounting SoftwareMicrosoft accounting software gets CRM boost

Microsoft accounting software gets CRM boost

Microsoft's customer relationship management product, which will be available to UK users later this year, will integrate with its accounting software acquistions, Great Plains and Navision.

Link: Heavy losses for Microsoft business division

The US version, which was due before the end of 2002, is being released this week and the company confirmed that the international release is expected during the second half of 2003.

Microsoft is targeting its CRM software squarely at mid-market small to medium sized companies which cannot afford the established CRM packages used by large corporates from suppliers such as Siebel.

The product can be used via an Outlook client or a web browser. It will integrate with software from Microsoft’s recent acquisitions of Great Plains and Navision.

US pricing ranges from $395 (£245) per user, plus $995 (£620) for the service and sales servers, for the Standard edition, to $1,295 (£800) per user, and $1,990 (£1,235) for the service and sales servers, for the Professional version.

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