The indicators, which will be announced tomorrow, are intended to help assess the performance of individual councils. The changes will represent the biggest overhaul of the performance indicator system since the first consultation process seven years ago. Among the expected changes are more indicators to measure the quality and effectiveness of services, new indicators of user satisfaction, and changes to indicators to re_ect user experiences of services more accurately. The move follows the publication of a consultation paper involving more than 400 organisations, including councils, police forces, government departments and consumer groups. The commission is also looking to develop an indicator that measures the overall organisational health of local authorities. Over the coming year, the commission will be carrying out a pilot exercise with volunteer authorities to develop these organisational health indicators further.
Just one half of UK practices have implemented a pricing structure around auto enrolment implementation and advice - with many suffering increased costs
Deloitte's north-west Europe foray; BDO, Smith & Williamson investment paths; Shelley Stock Hutter; and Wilkins Kennedy discussed by editor Kevin Reed on our Friday Afternoon Live broadcast
Accountants should alter their perspective on auto-enrolment to maximise business opportunities, according to Eric Clapton.
Kevin Reed discusses whether new accountancy group Cogital can rival the Big Four...and its likely direction of travel