Profession marks down IT departments

Bleckberry – unaided by IT departments

Accountants are less than impressed with the help they get from their IT
department to use technology effectively for working outside the office,
according to research from Accountancy Age.

Our survey of more than 3,000 accountants across the UK’s top firms found
room for improvement in how IT helps professionals work outside the office
Accountants surveyed scored IT’s service to help them in mobile working at just
3.3 out of 5 ­ with 0 being poor and 5 being excellent ­ the same mark as given
by lawyers.

Use of the ubiquitous BlackBerry by accountants was also not aided by the IT
department, according to our findings. Respondents scored IT’s help in relation
to their BlackBerry usage at just 2.6 out of 5.

Accountancy Age conducted the survey in July speaking to individuals from the
Top 50 firms as named in the AA Information Technology Report 09. The survey,
now in its third year, covers a range of questions asking the professionals how
their firm’s technology helps or hinders them in their daily working lives.

Respondents were questioned on service and support, transactional tools and
strategy and management. The full benchmarking report will be published in
October and available to purchase. Other findings from the report will be
revealed in Accountancy Age in coming weeks.

For more information about the survey contact Paul Birk at

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