In his first major interview since beginning his new role, Allan talks of setting ‘tough but fair’ targets for the government to get its services online which, in doing so, will stretch agencies to their limit. With the government publicly practising what it preaches, he believes that the UK can lead the global e-business race once again.
‘We have had some successes but, by and large, not as much as we would have liked,’ he says. ‘Technology offers the government a tremendous opportunity to become a smarter and faster-moving beast. It also offers us an opportunity to radically improve our services in a way similar to firms in the private sector, and an opportunity to have more joined-up information about individuals.’
IT file special – interview with Alex Allan