Microsoft CRM offering to improve profitability

Microsoft CRM offering to improve profitability

Microsoft Business Solutions, the accounting software division of Microsoft, has unveiled the latest version of its customer relationship management product, which now makes uses of its .NET technologies.

Link: MBS launches accreditation scheme

The product, known as CRM 1.2 was unveiled yesterday, and is available in 47 countries worldwide and in eight languages.

It is accessible via Microsoft Outlook and the web.

Michala Alexander, CRM product manager, Microsoft Business Solutions said: ‘The overarching goal of Microsoft CRM is to help companies increase business profitability by providing a solution that achieves superior customer service and improves efficiency.’

Alexander said the product was easy to use, customise and maintain and could be integrated with other business systems.

MBS owns both Navision and Great Plains.

Share

Subscribe to get your daily business insights

Resources & Whitepapers

Why Professional Services Firms Should Ditch Folders and Embrace Metadata
Professional Services

Why Professional Services Firms Should Ditch Folders and Embrace Metadata

3y

Why Professional Services Firms Should Ditch Folde...

In the past decade, the professional services industry has transformed significantly. Digital disruptions, increased competition, and changing market ...

View resource
2 Vital keys to Remaining Competitive for Professional Services Firms

2 Vital keys to Remaining Competitive for Professional Services Firms

3y

2 Vital keys to Remaining Competitive for Professi...

In recent months, professional services firms are facing more pressure than ever to deliver value to clients. Often, clients look at the firms own inf...

View resource
Turn Accounts Payable into a value-engine
Accounting Firms

Turn Accounts Payable into a value-engine

3y

Turn Accounts Payable into a value-engine

In a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...

View resource
Digital Links: A guide to MTD in 2021
Making Tax Digital

Digital Links: A guide to MTD in 2021

3y

Digital Links: A guide to MTD in 2021

The first phase of Making Tax Digital (MTD) saw the requirement for the digital submission of the VAT Return using compliant software. That’s now behi...

View resource