Customs tightens rules on tax-free shopping

Link: Carousal VAT fraud cases suspended

New guidance will mean that retailers have to provide adequate descriptions of purchases on the VAT refund form, or risk their rejection by UK Customs officers.

‘Retailers now need to operate adequate checks on customers wishing to use the scheme to ensure all aspects of the new guidance are complied with,’ said John Kennedy, indirect tax partner at Deloitte. ‘This will include checking passports and visas.’

For more details of the changes outlined in a Business Brief released on 20 August, see

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