Half of the nation's business owners and managers are working longer hours and are under increasing pressure to perform, according to The 'i' in Business Survey 2001, latest research conducted by HSBC and the British Chambers of Commerce.
Although the extra effort is reaping rewards, with increased sales turnover over the last five years, managers are struggling to get the right work/life balance.
While feeling under resourced and facing increased pressure to keep pace with new technological advances, the survey finds the single most important motivator for business people is customer satisfaction (34%); even higher than commercial success (29%).
A separate survey by the Institute of Directors last week says small businesses and women employees are most adversely affected by the ‘red tape’ created by work/life balance campaigners.
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