Mild increase in helpline calls about data, says HMRC
Taxman says it has only encountered a mild rise in helpline calls concerning the loss of child benefit data
Taxman says it has only encountered a mild rise in helpline calls concerning the loss of child benefit data
The phone lines at HM Revenue & Customs were only a little busier than
normal today, a spokesman said, as the expected deluge of calls about HMRC’s
loss of 25 million people’s personal data failed to materialise.
‘Callers to the helpline may have to wait a little longer for a reply, but we
still have surplus capacity to answer calls,’ an HMRC spokesman said.
Yesterday, chancellor Alistair Darling told parliament that HMRC had
downloaded the details of 25 million onto two disks which had been lost in the
post on their way to the NAO.
The disks contained bank account details, addresses and national insurance
numbers. The loss of the disks places millions of people at risk of identity and
bank account fraud.
The spokesman said those who called HMRC on the issue would receive basic
advice on how to protect themselves from fraud. He added that as of yet no
person whose details had been saved on the missing disks had been a victim of
fraud.
Further reading:
Chancellor admits HMRC lost 25 million people’s
data
HMRC’s data loss: what the papers say
The numbers you crunch tell a story. Your expertis...
16yEmbracing user-friendly AP systems can turn the tide, streamlining workflows, enhancing compliance, and opening doors to early payment discounts. Read...
View articleOrganisations can enhance their financial operations' efficiency, accuracy, and responsiveness by adopting platforms that offer them self-service cust...
View articleIn a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...
View resourceDiscover how AP dashboards can transform your business by enhancing efficiency and accuracy in tracking key metrics, as revealed by the latest insight...
View articleHMRC sees the profit or loss made on buying and selling of exchange tokens as within the charge to Capital Gains Tax (CGT). Read More...
View articleThe recent IR35 case involving former Liverpool footballer and Sky Sports presenter, Phil Thompson, has drawn attention to the complexities and implic...
View articleFrom January 1, 2024, HMRC will implement new tax rules affecting individuals who sell items on platforms like Etsy, Depop, and Vinted. The new regula...
View articleHMRC reveal a small majority of people are soldiering a significant proportion of income and capital gains tax, following FOI request. Data has reigni...
View articleSteven Pinhey, technical officer at the Association of Taxation Technicians (ATT), considers how the rules on deductible expenses work in a social med...
View articleATT technical officer, David Wright, considers the implications of HMRC’s decision to remove employees with income between £100,000 and £150,000 from ...
View articleThis was the fourth largest borrowing year since records began in 1993 Read More...
View articleATT technical officer, David Wright, provides an overview of the welcome relaxation to CGT provisions for separating couples looking to transfer asset...
View article