HMRC complaints soar 27%
Annual report shows gripes against HM Revenue & Customs climb above 87,000
The number of complaints to the HM Revenue and Customs rose 27 per cent to
more than 87,000, it was reported today.
HMRC blamed the rise on problems with its IT systems and the controversy
surrounding tax credit overpayments.
The HMRC annual report published today showed that the number of people found
guilty of tax credit fraud increased to 193 in the year up to April 2005 up from
56 in the previous year, the Financial Times reports.