TaxAdministrationRevenue staff warned not to view own claims

Revenue staff warned not to view own claims

Employees of the Inland Revenue have been threatened with severe disciplinary action if they attempt to check up on the progress of their own tax credit claims.

Link: Revenue starts paying up for blunders

If staff breach the Revenue’s computer misuse policy, they face a ban on promotion, financial penalties, or in extreme cases, sacking or prosecution, Computer Weekly reported.

The warning came from the Revenue’s tax credit office director Jim Harra who also revealed that staff have their own helpline to deal with an estimated 50,000 in-house tax credit claims.

And it seems staff face similar backlog problems that have hit general taxpayers, with those manning the staff helpline being unable to answer all the calls received.

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