Small firms miss out on IT

Small firms are not getting the competitive advantage from IT that they’d hoped for, according to a survey carried out by the Harris Research Centre. Less than 20 per cent of the 1,200 respondents believed that the IT investment made showed signs of paying off.

The survey was conducted for the National BuyIT Campaign in association with the Department of Trade & Industry. The Campaign aims to help businesses realise the business benefits of information systems by developing and validating new guidance, tools and training for use by SMEs and their advisors.

Nick Stacey, marketing vice-president of research sponsors Fujitsu said: “We believe that companies are being sold benefits that are not always realistic and missing some of the key areas of responsibility. There is a real need for better quality advice to be made available to smaller firms.”

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