Revenue asks for patience on PAYE system
Online systems struggling to cope in rush to meet deadline
With Friday’s deadline looming for companies to submit annual PAYE returns,
HM Revenue & Customs’ online system has slowed down.
HMRC apologised for the slowness of the system saying its IT partners were
doing what they could to improve the situation.
‘The system is extremely busy at this time and our IT partners are doing what
they can to improve matters. In the interim our customers’ patience is very much
appreciated,’ a spokesperson for HMRC said.
Some employers have been experiencing delays in receiving confirmation that
their Employer’s Annual Return had been either received or rejected, HMRC stated
on its website yesterday. It apologised and said the problem had been fixed.
Employers are allowed an extra seven days beyond the 19 May deadline to allow
for postal delays and problems with internet connections, including delays and
occasional slow services experienced.
‘Due to Bank Holidays, we will not charge a 2005/06 late filing penalty if we
have your Return by midnight on 29 May 2006,’ HMRC said.