E-filers found the site down for the whole weekend – at a time when millions of returns are expected to be sent ahead of the 30 September deadline for automatic tax bill calculation.
It is understood the closure was due to a planned annual health and safety check at building which houses the site’s software in Telford.
The service also went down last month for three days while the site was upgraded. As a result of the upgrade, information sent to the Revenue is now automatically registered – with workers no longer having to re-key taxpayers’ data.
A spokeswoman for the Revenue, said: ‘The latest suspension of the site was not related to the previous down time in August. No more downtimes are planned, although in future if the service is suspended we intend to warn people rather than merely leave a message on the site’s homepage’.
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