NHS waiting lists ‘manipulated’

NHS waiting lists 'manipulated'

Nine NHS trusts have been exposed for fiddling their waiting list figures in a bid to hit tough government targets, a damning report published today reveals.

In a probe covering a four-year period to January 2001, the National Audit Office found the trusts, including Barts and Guy’s & St Thomas’, had ‘inappropriately adjusted’ their waiting lists, affecting some 6,000 patients.

The NAO said this constituted ‘a major breach of public trust and was inconsistent with the proper conduct of public business’.

The adjustments varied in their seriousness, ranging from those made by junior staff following established, but incorrect, procedures through to deliberate manipulation or misstatement of the figures.

Following the results of the investigation, the NAO has told the Department of Health to tighten up NHS trust procedures and seek assurances that there had been no further ‘inappropriate adjustments’ at every trust.

Links

MoD numbers fail NAO test

Watchdog to launch Railtrack probe

Share

Subscribe to get your daily business insights

Resources & Whitepapers

The importance of UX in accounts payable: Often overlooked, always essential
AP

The importance of UX in accounts payable: Often overlooked, always essentia...

1m Kloo

The importance of UX in accounts payable: Often ov...

Embracing user-friendly AP systems can turn the tide, streamlining workflows, enhancing compliance, and opening doors to early payment discounts. Read...

View article
The power of customisation in accounting systems
Accounting Software

The power of customisation in accounting systems

2m Kloo

The power of customisation in accounting systems

Organisations can enhance their financial operations' efficiency, accuracy, and responsiveness by adopting platforms that offer them self-service cust...

View article
Turn Accounts Payable into a value-engine
Accounting Firms

Turn Accounts Payable into a value-engine

3y

Turn Accounts Payable into a value-engine

In a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...

View resource
8 Key metrics to measure to optimise accounts payable efficiency
AP

8 Key metrics to measure to optimise accounts payable efficiency

2m Kloo

8 Key metrics to measure to optimise accounts paya...

Discover how AP dashboards can transform your business by enhancing efficiency and accuracy in tracking key metrics, as revealed by the latest insight...

View article