TaxAdministrationRevenue places email service ‘on ice’

Revenue places email service 'on ice'

The Inland Revenue has suspended its plans to allow taxpayers to communicate with the department by email, despite spending £200m on installing 55,000 computers.

It is understood the Revenue fears hackers may break security codes of its proposed Microsoft’s Office-based national email service.

The latest in a line of IT embarrassments for the Revenue, comes as its online self-assessment website remains suspended due to security breaches.

The Inland Revenue told staff in an internal publication that one of its concerns is that hackers could intercept emails or pretend to be Nick Montagu, the department’s chairman, for the purposes of reading and sending emails.

A spokeswoman for the Revenue, said: ‘The trial has finished as planned, but will continue later this year. It is on ice rather than finished. We will decide what to do before continuing.’

Related Articles

LITRG urges government to consider tax changes in disability work plan

Administration LITRG urges government to consider tax changes in disability work plan

3d Lucy Skoulding, Reporter
HMRC appeal rejected in Tottenham Hotspur case

Administration HMRC appeal rejected in Tottenham Hotspur case

2w Emma Smith, Managing Editor
HMRC issues updated Trusts Registration Service guidance

Administration HMRC issues updated Trusts Registration Service guidance

3w Emma Smith, Managing Editor
New trading allowance: simplicity, but not as we know it

Administration New trading allowance: simplicity, but not as we know it

2m Emma Rawson, ATT Technical Officer
‘Improve rather than lose’ disincorporation relief, tax body urges

Administration ‘Improve rather than lose’ disincorporation relief, tax body urges

3m Austin Clark, Reporter
Are you ready for the Trusts Registration Service?

Administration Are you ready for the Trusts Registration Service?

3m Helen Thornley, ATT Technical Officer
Advisers bullish despite Brexit concerns

Accounting Standards Advisers bullish despite Brexit concerns

1y Fraser Simpson, Reporter
Brexit: Five questions accountants should be asking

Accounting Firms Brexit: Five questions accountants should be asking

1y Fraser Simpson, Reporter