PracticePeople In PracticeSoftware under fire.

Software under fire.

Damning English ICA report attacks accountancy software for failing

The English ICA has released its long-awaited report on the use of IT in accountancy firms and concluded software providers need to do much more to improve the performance of their products.

Results from the IT faculty’s IT Usage in Accountancy Practices survey – the first since 1994 – revealed six per cent of accountants said their accounting application had failed within the last two years.

A further 24% had experienced a failure in time and fees recording software, with 13% reporting their taxation package had let them down.

The survey of 729 offices of accountancy practices gave an insight into the market share of software providers.

It found 69% of practices used packages to produce their accounts.

The top selling ‘time and fees’ packages were Minuteman with a 15% share of the market, Iris at 14% and Star at 13%. Performance-wise, Iris received the best overall score of the three brands – however none of the assessments scored highly.

Some 56% of offices surveyed used a software system to provide a book-keeping service for clients. Sage dominated the market with Instant Accounting, Line 50 and Line 100 packages having 60% share of the market.

In this category, TAS Books was narrowly judged to have been the best overall performer of the top brands, followed by Sage.

A spokeswoman for Sage said: ‘There is no such thing as perfect software, but we continually test internally and externally our software to continue to ensure there are no critical performance problems with all our core products.’

English ICA IT faculty

www.itfac.co.uk

ACCOUNTS PACKAGES: MARKET LEADERS

Accounts preparation

1) Iris – 20%

2) Sage Final Accounts Production – 18%

3) Sage Auditman – 14%

Personal Taxation

1) Iris – 18%

2) PTP – 14%

3) Taxman – 11%

4) Solution 6 – 10%.

Related Articles

Is inefficiency stealing your time and money?

Accounting Firms Is inefficiency stealing your time and money?

6m Emma Smith, Managing Editor
CIMA elects new president

Institutes CIMA elects new president

6m Emma Smith, Managing Editor
Transparent currency trade: How to achieve costs visibility

Governance Transparent currency trade: How to achieve costs visibility

6m Emma Smith, Managing Editor
Introduction to KPMG UK’s new leadership team

Accounting Firms Introduction to KPMG UK’s new leadership team

6m Emma Smith, Managing Editor
EY appoints head of UK Infrastructure Asset Intelligence practice

Accounting Firms EY appoints head of UK Infrastructure Asset Intelligence practice

8m Emma Smith, Managing Editor
FRP Advisory expands operation with new office, partner appointments

Accounting Firms FRP Advisory expands operation with new office, partner appointments

10m Emma Smith, Managing Editor
Magma Group announces merger, partner promotions

Accounting Firms Magma Group announces merger, partner promotions

10m Emma Smith, Managing Editor
MHA MacIntyre Hudson advises on management buy-out

Accounting Firms MHA MacIntyre Hudson advises on management buy-out

10m Emma Smith, Managing Editor