Canadian taxpayers get protection under bill of rights

Canadian taxpayers will be protected under a
Bill of Rights
as well as a Taxpayers’ Ombudsman, the Canadian government
has announced.

The new initiatives are aimed at ensuring the
Canada Revenue Agency (CRA)
is more accountable to Canadians.

‘All taxpayers will be better served by these new initiatives that will
enhance the services delivered to Canadians by the Canada Revenue Agency,’ said
Carol Skelton, Canadian minister of National Revenue. ‘We want taxpayers to know
they have rights and that we at the CRA take these rights seriously.’

Under the Bill of Rights taxpayers now have the right to:

• Receive entitlements and to pay no more and no less than what is required
by law
• Service in both official languages
• Privacy and confidentiality
• A formal review and a subsequent appeal
• Be treated professionally, courteously, and fairly
• Complete, accurate, clear, and timely information
• As an individual, not to pay income tax amounts in dispute before an impartial
review has been conducted
• Have the law applied consistently
• Lodge a service complaint and to be provided with an explanation of CRA
• Have the costs of compliance taken into account when administering tax
• Expect the CRA to be accountable
• Relief from penalties and interest under tax legislation because of
extraordinary circumstances
• Expect the CRA to publish its service standards and report annually
• Expect the CRA to warn taxpayers about questionable tax schemes in a timely
• Be represented by a person of the taxpayers’ choice.

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