Small businesses found that HSBC, the best high street bank since 1998, has again outperformed rivals in the eyes of UK business owners, according to the FPB’s independent biennial survey of around 5,000 small businesses.
HSBC has recently boosted its support for UK businesses, launching 214 new commercial centres across the UK, increasing its number of dedicated commercial managers to 1,280 and continuing to make nine out of 10 lending decisions locally.
The FPB found that HSBC beat its major competitors by building closer relationships with its customers, understanding business needs, giving a more consistent service, making quicker decisions, generating fewer complaints, offering friendly and helpful staff, and satisfying its customers.
Does Darwin's theory apply to taxation? Colin ponders...
The EC has been instructed to draft a European Union (EU) directive authorising an EU financial transaction tax, which would apply to ten of the EU’s 28 member states
Accountancy watchdog the FRC has dropped its investigation into the former chief financial officer of Tesco, nearly two years after the supermarket was engulfed in an accounting scandal
Colin imagines how Apple's logo might change in the wake of the EC's ruling over its Irish tax arrangements