Government on track to be world e-leader
UK government is on track to be the world leader in electronic services, according to new research.
UK government is on track to be the world leader in electronic services, according to new research.
Senior government executives anticipate a 424% growth rate over the next two years in customers using the internet as a primary source to access government services, according to new research.
The UK could become the world’s leading e-government if it is able to meet anticipated growth in demand for internet accessibility, according to a study published by Deloitte & Touche today.
If government agencies fulfil expectations, it will mean a jump from 8% to 41% of customers using the internet to receive government information by 2002. It will also mean that the UK government will lead the world ahead of the US whose current prediction for 2002 is 31%, according to the study.
Deborah Goodwin, partner, said: ‘It is the customers that are driving the ‘e-government’ explosion. Their expectations have been heightened as a result of experiences with private sector organisations such as online financial services, retailers and travel agents.’
The ercentage of customers predicted to prefer internet access for government services by 2002 for Canada is 40%, Australia 34% and New Zealand 24%.
Other UK key findings show that the 60% of government agencies currently have electronic services either already in place or soon to be implemented. The global average is 53%. Forty percent of government agencies view technology as the solution to improved customer relations.
RIP Bill will cost £46bn, claims report
The numbers you crunch tell a story. Your expertis...
24yEmbracing user-friendly AP systems can turn the tide, streamlining workflows, enhancing compliance, and opening doors to early payment discounts. Read...
View articleOrganisations can enhance their financial operations' efficiency, accuracy, and responsiveness by adopting platforms that offer them self-service cust...
View articleIn a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...
View resourceDiscover how AP dashboards can transform your business by enhancing efficiency and accuracy in tracking key metrics, as revealed by the latest insight...
View article61% say providing financial support for their family is of importance to them, with 77% currently doing so Read More...
View articleStartups face unique financial challenges, such as cash flow volatility and equity-based compensation complexities. Innovative strategies and technolo...
View articleThere is optimism that the IPO market will rebound in the second half of 2024, driven by pent-up demand and potential improvements in economic conditi...
View articleIn 2019, the a survey conducted by the FRC highlighted that only 17% of women held partner-level positions Read More...
View articleDains believes a corporate structure is the best way to maximise the benefits of its growth strategy Read More...
View articleBoth employer and employee will benefit from flexibility and cost-saving Read More...
View articleThere are nine key areas that accounting practices must get to grips with as client expectations and technological developments rise, while team membe...
View articleWhen employees publish opinion and statements on social and other online mediums, they may be leaving themselves open to interpretation of codes of et...
View article