IT News – Dataquest casts doubt on Netscape’s e-mail claims

IT News - Dataquest casts doubt on Netscape's e-mail claims

IT analysts Dataquest has challenged Internet company Netscape over the number of people it claims is using its e-mail software and the results of a recent benchmark study.

Netscape’s launch of third-generation versions of the Suitespot server line was greeted with a chorus of scepticism.

Analysts disputed Netscape’s claim that 12 million people use its software as e-mail clients. They also cast doubt on a recent benchmark study, designed to highlight Suitespot’s scalability power over rival products.

Netscape claimed a study conducted by Key Labs of Utah proved the Suitespot server model supported more than 4,000 users per server, compared with 250 to 500 users a server using competing products.

Dataquest claimed the devil was in the detail and advised people to look at the small print in some of the benchmark studies. The analysts also said that Netscape’s e-mail claims were “way high”.

Bob Lewin, principal analyst at Dataquest, said he did not doubt Netscape had shipped 12 million copies with e-mail capability, “but that’s probably not the same as how many people are using it for e-mail”.

A spokesman for Netscape said the company had surveyed 10,000 of its users to see how many use the e-mail function in their browsers. Netscape then recalculated the percentage of “yes” responses against the 50 million copies of mail-enabled Navigator shipped and came up with the 12 million figure.

Share

Subscribe to get your daily business insights

Resources & Whitepapers

Why Professional Services Firms Should Ditch Folders and Embrace Metadata
Professional Services

Why Professional Services Firms Should Ditch Folders and Embrace Metadata

3y

Why Professional Services Firms Should Ditch Folde...

In the past decade, the professional services industry has transformed significantly. Digital disruptions, increased competition, and changing market ...

View resource
2 Vital keys to Remaining Competitive for Professional Services Firms

2 Vital keys to Remaining Competitive for Professional Services Firms

3y

2 Vital keys to Remaining Competitive for Professi...

In recent months, professional services firms are facing more pressure than ever to deliver value to clients. Often, clients look at the firms own inf...

View resource
Turn Accounts Payable into a value-engine
Accounting Firms

Turn Accounts Payable into a value-engine

3y

Turn Accounts Payable into a value-engine

In a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...

View resource
Digital Links: A guide to MTD in 2021
Making Tax Digital

Digital Links: A guide to MTD in 2021

3y

Digital Links: A guide to MTD in 2021

The first phase of Making Tax Digital (MTD) saw the requirement for the digital submission of the VAT Return using compliant software. That’s now behi...

View resource