Dame Barbara Mills, appointed adjudicator in April last year, said she hoped they were an improvement on previous versions.
She added: ‘It is important that customers of the Revenue and Customs know how to complain if they are unhappy with the way they have been treated.’
The Adjudicator acts as an impartial referee when people are not satisfied with the way the Revenue or Customs have dealt with their complaint.
Crowe Clark Whitehill , the top 20 accountancy firm, has announced the promotion of Chris Mould to partner
The latest opinions from Accountancy Age on Making Tax Digital, and outline plans to evolve the UK's corporate governance regime
Five million taxpayers are ow using digital personal tax accounts (PTA) as part of the making tax digital strategy, HMRC said
UK-based non-doms have paid ten times more tax than the average taxpayer, raising concerns over the Brexit impact on non-dom contributions and therefore, the economy