Taxpayer in rare victory as Revenue admits to failure.
Levy Gee has persuaded the Inland Revenue to refund 80% of the fees
Levy Gee has persuaded the Inland Revenue to refund 80% of the fees
In a rare victory, the firm successfully argued its client’s tax affairs had become unnecessarily complicated under self-assessment because the Revenue was unable to process transactions properly which incurred additional time costs for the client. While refusing to name the client or the value of the refund, tax partner Jay Purang revealed the fees involved were ‘substantial in relation to the size of the client’. He said it was almost unprecedented for the Revenue to refund such a large proportion of a taxpayer’s fees. Refunding fees incurred by clients for work undertaken by their advisors is rare. Since self-assessment was introduced, the issue of fairness as a two-way process has become more significant. After writing to the compliance unit, the case was handed to the Revenue complaints team for further investigation. ‘The Revenue displayed a lack of communication and consistency. The main problems which we had were that there were changes of personnel internally and they were passing the buck. We had to reinvent the wheel at various stages,’ Purang said. ‘There was also confusion about what tax had been paid and whether interest should have been paid.’ A Revenue spokeswoman said: ‘It is very rare that we refund any fees but if people have a genuine complaint about our procedures we will investigate and, if necessary, make a compensation payment on any fees they have incurred.’
The numbers you crunch tell a story. Your expertis...
24yEmbracing user-friendly AP systems can turn the tide, streamlining workflows, enhancing compliance, and opening doors to early payment discounts. Read...
View articleOrganisations can enhance their financial operations' efficiency, accuracy, and responsiveness by adopting platforms that offer them self-service cust...
View articleIn a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...
View resourceDiscover how AP dashboards can transform your business by enhancing efficiency and accuracy in tracking key metrics, as revealed by the latest insight...
View articleGlobal spend on accountancy outsourcing up by 40% in the space of five years. News comes as accountancy outsourcing specialist AdvanceTrack reports en...
View articleFollowing a profitability review, Deloitte has decided to scale back its UK deals business due to lower returns. This strategic shift could lead to jo...
View articleUK-based Dow Schofield Watts (DSW), a mid-market professional services network, announced the creation of a new division called DSW Principal Partners...
View articleEY has been undergoing significant cost-cutting measures and streamlining its operations since the abandonment of Project Everest. The firm has made t...
View articleTransitioning from an accounting firm to a consultancy model is only one part of the puzzle. The next, equally vital piece is making the market aware ...
View articleThis framework, while providing a top-line view, underscores the importance of strategic vision, operational excellence, and the spirit of continuous ...
View articleLooking ahead, the Big 4 firms face a challenging year, with ongoing cost-of-living concerns, slow economic growth, rising geopolitical tensions, and ...
View articleLast month it was reported that Deloitte would be cutting approximately 1,200 jobs in the United States, making it the latest of the Big Four accounti...
View article