Jobcentre Plus centres are
losing money and personal advisors are having to do even more administrative
work because 10% of appointments were missed last year, a new report has found.
Public sector watchdog, the National Audit
Office, said 1.8 million appointments out of a total of 10.8 million
interviews were missed last year.
The NAO found that the more than 9,000 advisors spend just 52% of their time
On the positive side, the NAO report found that efforts are being made to
make jobseekers more aware of their obligation to turn up on time, while
overall, the watchdog praises personal advisors, saying they provide an
‘effective and highly valued service’ for people looking for work.
general John Bourn said: ‘Overall my findings are encouraging. Personal
advisers have proved themselves an effective means of supporting people on
benefits looking for work and they are delivering a good service.’
The second largest improvement in ‘significant’ levels of financial distress since the EU Referendum was in professional services, found research from Begbies Traynor
Two new audit partners have been appointed at the firm BDO in its audit practice following continued growth and investment
Investment in people, tech and businesses impacts on EY's profit per partner figure
If businesses do not take cyber security seriously in their business planning regulators may do it for them, the ICAEW has warned