Pensioners not claiming enough, says NAO

Link: Higher rate tax relief on pensions to stay

Pensioners are failing to claim these entitlements due to the complexity of the system, daunting claim forms, fear of stigma and a loss of independence and a reluctance to provide sensitive information about themselves, according to the NAO. On average pensioners are missing out on around £20 a week.

The NAO said that despite the Department of Work and Pensions trying to make claiming easier it needed to work more closely with voluntary agencies, family doctors and other parts of the health service in order to improve the take-up of such claims.

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