HMRC head accused of ‘alarming complacency’

HMRC head accused of 'alarming complacency'

HMRC head David Varney heavily criticised by Treasury sub-committee over tax credits

David Varney, the head of HMRC, came in for heavy criticism from MPs
yesterday over the handling of tax credits.

Members of a Commons Treasury sub-committee accused HMRC of ‘alarming
complacency’ in its handling of the tax credits system, which a parliamentary
watchdog said was blighted by fraud an error, The Guardian reports.

The tax credits scheme was launched in 2003 and aimed at luring low-income
families on benefits into work. HMRC, however, has struggled to implement the
system effectively. Thousands of families have been forced to pay back cash
mistakenly paid to them. The department has written off £123m of overpayments
and classified a further £961m as ‘doubtful debts’.

At the hearing Varney, the HMRC chairman, defended criticism of the
over-payments as ‘a part and feature of the system’ and that an expectation of
overpayments was built into the system.

MPs, however, said this smacked of incompetence and poor management.

‘This is an incompetent system and an incompetent management approach,’ John
McFall, MP for West Dunbartonshire said to Varney.

Share

Subscribe to get your daily business insights

Resources & Whitepapers

The importance of UX in accounts payable: Often overlooked, always essential
AP

The importance of UX in accounts payable: Often overlooked, always essentia...

1m Kloo

The importance of UX in accounts payable: Often ov...

Embracing user-friendly AP systems can turn the tide, streamlining workflows, enhancing compliance, and opening doors to early payment discounts. Read...

View article
The power of customisation in accounting systems
Accounting Software

The power of customisation in accounting systems

2m Kloo

The power of customisation in accounting systems

Organisations can enhance their financial operations' efficiency, accuracy, and responsiveness by adopting platforms that offer them self-service cust...

View article
Turn Accounts Payable into a value-engine
Accounting Firms

Turn Accounts Payable into a value-engine

3y Accountancy Age

Turn Accounts Payable into a value-engine

In a world of instant results and automated workloads, the potential for AP to drive insights and transform results is enormous. But, if you’re still ...

View resource
8 Key metrics to measure to optimise accounts payable efficiency
AP

8 Key metrics to measure to optimise accounts payable efficiency

2m Kloo

8 Key metrics to measure to optimise accounts paya...

Discover how AP dashboards can transform your business by enhancing efficiency and accuracy in tracking key metrics, as revealed by the latest insight...

View article