TaxPersonal TaxHMRC admits errors in taxpayer letters

HMRC admits errors in taxpayer letters

Letters warn customers about state pensions

HM Revenue & Customs has admitted
that some of the 4.7 million letters sent to taxpayers about
National Insurance Contributions
during the tax year 2004-5 were sent out in error, the
BBC’s
Working Lunch programme
 reported.

The letters, sent out over a period of 20 weeks, warned that state pensions
could be at risk from the underpayments.

Although the majority of the letters were genuine, the Revenue admitted
some were printed erroneously.

The Revenue said due to problems some NI data had to be inputted by hand,
causing delays.

But despite some of the records not being fully updated, the system sent out
the letters anyway. Revenue & Customs told the BBC that no one will lose out
from the mistake.

Further reading:

Top taxman ditches civil service for mobile giant

Tory peer in tax exile furore

HMRC unimpressed with composite providers’ advertising

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