Revenue staff have had to field millions of calls from taxpayers whose claims had not been processed. At once stage, in May, as many as 500,000 claims were outstanding.
A spokesperson for the Revenue said the decision was in response to the ‘severe pressure’ to which staff had been exposed during the administration of the new system, The Times reported.
At present, 90,000 of the 5.8 million claims remain outstanding.
HMRC has won its tenth successive case against tax avoidance schemes promoted by NT Advisors. The Court of Appeal has ruled that NT ... read more
HMRC is continuing to ramp up the number of raids on premises it carries out as part of criminal investigations, searching 761 properties in the last year
Five million taxpayers are ow using digital personal tax accounts (PTA) as part of the making tax digital strategy, HMRC said
Since the release of HMRC’s plans for digital tax reforms, many have agreed with the call for a delay