A UK spokeswoman for the software giant said: ‘They are aware of the problem and technicians are currently working to fix it.’
In a statement on Microsoft’s UK site, which is unaffected, Microsoft said: ‘Microsoft is currently experiencing issues with its websites: Microsoft.com, MSN.com, MSNBC.com, WindowsMedia.com, Encarta.com and Carpoint.com. Users may experience delays in being able to connect to these sites.
‘Microsoft.co.uk and MSN.co.uk are currently unaffected by this problem.
‘Microsoft is working to resolve these issues speedily and you should try again later. Microsoft apologises for any inconvenience this may have caused.’
Paul Rogers, a network security analyst at UK-based consultancy MIS, said that Microsoft could be experiencing a denial of service attack, or that there could be problems with internet links between the UK and the US.
‘It is not clear what the problem is. Although other sites hosted in the same area are slower than they should be, they are allowing access,’ he said.
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