TechnologyAdvisers inundate Sage over VAT change

Advisers inundate Sage over VAT change

Sage takes over 100 calls within an hour of opening after the pre-Budget report VAT announcements

Sage took over 100 calls to its support line within an hour of opening on
Tuesday, the day after the pre-Budget report announced a 13 month amendment to
VAT.

The VAT percentage change saw the software company’s Accountants’ Club
Priority support line inundated with calls as accountants battling to make the
four day deadline of changing the percentage from 17.5% to 15%.

Greg Ford, managing director for Sage Accountant’s Division said: ‘We had
over a hundred calls to our Accountants’ Club Priority Link support line within
an hour of opening on Tuesday morning and we have published a guide for our
customers on how to deal with the changes on our website.’

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