Denise Blum has joined TBOi as a consultant. She will be responsible for promoting the good management of call centres in a variety of businesses.
TBOi is currently involved in advising companies in the UK, Australia and South Africa on the optimum way of running tele-sales and tele-service systems. Blum has over 20 years’ experience in the financial services market. She has been a board member at Clerical Medical, where she established a new direct sales distribution channel.
Big Four firm Deloitte has announced its investment in blockchain start-up SETL as well as a partnership with VTC Group
Clients and business advisers can now connect to small businesses through a Facebook Messenger chatbot service, provided by Xero
It has been another glittering night in the accountancy calendar. A range of practices big and small, plus outstanding individuals, have been rewarded for their efforts in the British Accountancy Awards 2016
Making Tax Digital responses to the consultations expected in January 2017