Denise Blum has joined TBOi as a consultant. She will be responsible for promoting the good management of call centres in a variety of businesses.
TBOi is currently involved in advising companies in the UK, Australia and South Africa on the optimum way of running tele-sales and tele-service systems. Blum has over 20 years’ experience in the financial services market. She has been a board member at Clerical Medical, where she established a new direct sales distribution channel.
Barclays has partnered with accounting software company Xero to provide businesses with access to transaction data through its direct feed.
Government's estimate of a £400m admin saving from Making Tax Digital is way off - and is instead a huge cost burden, warns Lamont Pridmore chief executive Graham Lamont
Xero unveiled its expanded global partner programme at Xerocon South, the accounting technology conference in Australasia
Accountancy software firm Sage has been hit by a data breach which may have compromised the personal details and bank account details of as many as 300 UK businesses