The Inland Revenue's online self assessment tax system has suffered another embarrassment in the run up to the 30 September deadline, with the Web site claiming it is unable to cope with demand and shutting many users out.
Link: MPs say Revenue website is doomed
A recent posting on the site said: ‘Due to an unprecedented increase in the number of customers wanting to use (self assessment) online, at certain times some are currently unable to gain access? If you meet this problem, please try to avoid accessing SA Online between 19:00 and 23:00 in the evenings.’
The site, which still accounts for less than 2% of total self-assessment tax returns, has previously been criticised for security breaches that allowed users to access other people’s confidential data and for being generally difficult to use.
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