MPs on the committee noted the assurance from the social security department in their report ‘Government on the Web’ that ‘more electronic government would not make it more difficult for civil servants to whistleblow in confidence if they were concerned about some practice or quality of service delivery’.
The Treasury’s response outlined the rules that apply to civil servants who believe they are being asked to act in a way which would be in breach of the ‘Civil Service Code’ – ‘whether on paper or electronically’. Details of the appeals procedures set out in the staff handbooks are ‘normally’ made available to staff in paper and electronic forms.
The Treasury response insisted the government is on course to meet the target of making all services to the citizen available online by 2005.
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