Eclipse has reseller agreements with a number of PSA vendors including SharpOWL and Datum Consulting. It has developed a PSA model targeted at professional services organisations who are already operating Microsoft Great Plains as their back office solution, but wish to have far greater visibility and management of the projects undertaken on behalf of their clients.
Trevor Cole, business development director at Eclipse Computing, said, ‘Customers need to beware that the PSA acronym, like customer relationship management before it, has become almost meaningless. It can now cover anything from a simple project management tool right up to a complete services management solution.’
Big Four firm Deloitte has announced its investment in blockchain start-up SETL as well as a partnership with VTC Group
Clients and business advisers can now connect to small businesses through a Facebook Messenger chatbot service, provided by Xero
It has been another glittering night in the accountancy calendar. A range of practices big and small, plus outstanding individuals, have been rewarded for their efforts in the British Accountancy Awards 2016
Making Tax Digital responses to the consultations expected in January 2017